It has comprehensive reporting tools, advanced CRM features, and good email marketing tools. It makes good use of Google Apps integration, which also makes it a natural choice if your organization uses those tools for email and calendaring. An enterprise version for multi-level organizations is available for $35 per user, per month.īottom LineZoho CRM is particularly effective for organizations that already use the company's other products, such as Zoho Projects or Zoho Books. A standard plan that adds sales forecasting, reporting, and more, is available for $12 per user, per month while a plan that includes email integration costs $20 per user, per month. For up to three users, a free plan includes all of the basic features of Zoho CRM, with up to 5,000 records.
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PricingZoho CRM uses a subscription pricing model that starts at $12.00/month with a free trial available (No Credit Card required).
Using Zoho's API, developers can customize Zoho CRM as required. It also integrates with MailChimp and Constant Contact for email marketing, Evernote for note-taking, ClickDesk for Help Desk service, Outlook for email and calendaring, Microsoft Office for documents, Quickbooks for accounting, and VWorkApp for job dispatching and tracking.
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Zoho CRM for Google Apps also takes the software beyond simple email integration.
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Zoho CRM also supports offline access, which is another extremely useful feature.Īlongside the aforementioned email integration, Zoho CRM has the ability to connect to many third party app: including Microsoft Outlook, Microsoft Office, PhoneBridge, and QuickBooks. Mobile IntegrationThe Zoho CRM mobile app on both iOS and Android, allows you to access contact details, edit accounts and leads, and view and work with reports. By integrating an existing email system, users will be able to access new messages and reply them from directly within Zoho CRM. This is useful because it provides users with a universal platform of communication across your organization. This, in turn, gives you greater control over how leads are handled.Įmail IntegrationA key feature of Zoho CRM is that it can integrate with your existing email environment. Zoho CRM’s Workflows lets administrators set up actions to be executed when certain criteria are met. This is really useful because every time a new event occurs, Zoho CRM can be configured to automatically deploy a new task and assign it to a specific user, who will then be notified accordingly. WorkflowsZoho CRM’s customizable workflow management tools allow true automation of regular tasks. By utilizing the power of mobile applications utilizing the cloud platform, Zoho CRM allows team members to work collaboratively by giving them access to the most current information available. Zoho CRM allows you to generate and track leads, manage tasks, and follow the entire sales pipeline directly from within the app. It can be accessed from anywhere, using both desktop or mobile device. Zoho CRM is based in the cloud, so no setup is required. With it you can manage sales, marketing, customer support and service and inventory management via a single system. Zoho CRM is a solid customer relationship management platform that provides a complete CRM solution.
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